Shipping policy

Welcome to The Leather & Tobacco's Shipping Policy. Thank you for shopping with us. We are committed to providing you with a seamless shopping experience, right from ordering your products to the delivery at your doorstep. Our shipping policy is designed to be transparent, efficient, and fair, in compliance with UK laws and regulations.

Shipping Method
Our primary shipping method is Royal Mail with tracking, ensuring reliability and the ability to monitor the progress of your delivery. For orders exceeding £100 or for large items, we opt for courier services, also equipped with tracking features, to handle the increased requirements of such shipments.

Shipping Charges
We strive to keep our shipping prices fair and consistent, aligning with the most up-to-date costs provided by Royal Mail and our courier partners. All shipping prices are standardized across all products, ensuring simplicity and predictability in your shopping experience.

Delivery Times
Our aim is to process and dispatch all orders within 1-2 business days from the order date. Delivery times thereafter will be subject to Royal Mail or courier service timelines:
- Royal Mail deliveries typically arrive within 3-5 business days from dispatch.
- Courier services are generally used for larger items or orders over £100, with delivery times usually within 2-3 business days from dispatch.

Please note, these timelines are estimates and can be affected by factors outside of our control, including but not limited to weather conditions, postal delays, and peak delivery periods.

Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email. You can use this number to track the progress of your shipment directly on the Royal Mail or courier website. This feature provides transparency and peace of mind, allowing you to monitor the journey of your package to your doorstep.

Shipping Restrictions
Please be aware that certain restrictions may apply to shipping, including geographic limitations or restrictions on specific products due to their nature or size. We will communicate any such restrictions clearly during the checkout process.

Lost or Damaged Items
In the unlikely event that your order is lost or damaged during transit, please contact us immediately. We will work with Royal Mail or the courier service to resolve the issue, which may include a replacement or a refund as per our Returns and Refund Policy.

International Shipping
Currently, we focus on shipping within the UK. However, we aim to expand our services in the future to include international shipping.

Customer Service
Our customer service team is here to assist you with any queries or concerns regarding shipping, tracking, or delivery of your order. Please do not hesitate to contact us.

This Shipping Policy is subject to changes and updates to reflect changes in our operations or regulations. We encourage you to review it periodically.

Thank you for choosing The Leather & Tobacco Shop. We look forward to serving you and ensuring a smooth and enjoyable shopping experience.